How Wallet Records Are Used
Our Privacy Policy covers details you provide when opening an account, including your phone number, verification status and contact details. It also covers transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use these records to confirm account actions, match
-
1
payment status, investigate a missing receipt and protect access to the lobby. A mobile browser may send device, browser and cookie signals that help us keep a session active and identify unusual login patterns. We retain records only for operational, dispute, security or legal needs, and
-
2
access depends on local law. Where local law permits, you can ask us what we hold, request a correction or ask about deletion through the support route in your account area.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.